Privacy Policy

1. Introduction

We are committed to safeguarding your personal and medical information. This Privacy Policy explains how we collect, use, store, and protect your data when you interact with our hospital, whether through our website, appointment booking system, or other services. By using our website or services, you agree to the practices outlined in this policy.

2. Information We Collect

A. Personal Information

We may collect details such as your name, phone number, email address, age, gender, address, appointment details, and any information you provide through contact or appointment forms.

B. Medical Information

This includes medical history, symptoms, test results, treatment details, doctor notes, and consultation information shared during your visit or online interactions.

C. Technical Information

We automatically collect data such as your IP address, browser type, device details, pages visited, and cookies to improve website performance and user experience.

3. How We Use Your Information

Your data is used strictly for the following purposes:

• Appointment booking and management
• Providing medical consultation and treatment
• Maintaining accurate patient and health records
• Responding to inquiries and offering support
• Improving website functionality and hospital services
• Legal, regulatory, and safety compliance

We never sell or share your personal or medical information for marketing purposes.

4. Sharing of Information

We may share your information only under these circumstances:

• Authorized medical staff involved in your care
• Diagnostic centers or labs when needed for tests
• Legal or regulatory authorities if required by law

Any shared information is handled with strict confidentiality and professionalism.

5. Data Security

We implement strong security measures such as encrypted systems, secure servers, restricted access controls, and regular safety audits to ensure your data is protected against unauthorized access, loss, or misuse.

6. Cookies & Tracking

Our website uses cookies to enhance user experience, analyze traffic, and improve functionality. You may disable cookies in your browser settings, but some features may not work properly.

7. Your Rights

You have the right to:

• Access your personal and medical information
• Request corrections to inaccurate data
• Request deletion of data as per legal guidelines
• Withdraw consent for non-essential data usage
• Contact us regarding any privacy concerns

8. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the content or privacy policies of these external websites. We recommend reviewing their privacy practices before using them.

9. Children’s Privacy

We do not knowingly collect personal information from children below 16 years without parental consent. Parents may request access or deletion of such data if collected unintentionally.

10. Updates to This Policy

We may update this Privacy Policy periodically to meet legal, technological, or operational changes. Updated versions will be posted on this page.

11. Contact Information

For any questions regarding this Privacy Policy, you may contact our helpdesk:

Phone: +91-9866635947
Email: padmavatimedicalcenter2010@gmail.com
Address: Plot No. 12-13-60, Main Road, Tarnaka & Plot No. 12-13-67/2, Sadhashiv Nagar, Lane Adj. to Sanman Hotel, Street No. 5, Tarnaka, Secunderabad, 500017